Customer Services

Here at STAR VOIP Ltd, support is available for all the products that we provide from 09:00 to 17:00 on normal working days and is provided by telephone, email and remote connection (using TeamViewer remote access).

The dedication of the STAR VOIP support team is clearly shown through the high levels of customer retention and customer referrals.

If you wish to discuss your support requirements, please feel free to contact us on 020-8961-5151.

We offer training for SAGE, SACS software range which is suitable for anyone, regardless of skill or experience, who uses (or is thinking about using) the Sage software such as Sage 50 Accounts, Sage 50 Payroll and SACS software range such as SACSPOS Enterprise, SACS Stock Manager, SACS Stock Master, SACS Time and Attendance, SACS MTD, SACS Mobile POS, SACS Rental, SACS Bar Label etc.


Computer Consultancy Services

We will provide you with non-biased and informative advice on a variety of different technological fields such as: selection and specification of hardware, selection of software available for a range of different functions and tasks, bespoke software applications like database management, sales order management, stock control systems, barcode printing, contact management, e-mail server system, IP telephone systems, website designing and hosting, eCommerce, system design, mobile delivery, mobile POS,  scheduling and implementing the system network, system specification incorporating Windows 2019 servers, Windows for workgroups and also remote access solution using VPN, head office to branch VPN connection.


Hardware Sales & Installation

After a free initial consultation and quotation, we’ll help you to get the most out of your computer system. We’ll supply all the components necessary to suit your requirements and we’ll even recommend and/or supply any related consumables which you may need. Our installation services include:


Hardware installation

Software installation and configuration

Network cabling, VOIP System configuration

Network system configuration, VPN and Firewall configuration

System upgrade software

We also support all systems purchased from us which carry a free one-year on-site maintenance agreement which includes:


Hardware maintenance

Software maintenance

Computer repairs

Network maintenance

Peripheral repairs


Software Application Training

We train people with a variety of different software including accounting software, spreadsheets, word processing, database management, internet usage and e-mail applications. SACS offers a wide range of intensive and practical day and evening courses which specialise in financial and business software although we’ll also provide professional training in non-business-related software such as internet applications usage. Our courses are completely tailored to your requirements and are suitable for accountants, bookkeepers, managers, engineers, doctors, secretaries, non-financial staff, students or any employee who receives and/or produces financial information. Our evening courses are specially designed for full-time working trainees who are either new or current users of the software. Private courses may be arranged to suit your specific requirement(s) and/or to match the level of expertise of the trainee.


Electronic Point of Sales System

SACS POS Enterprise is a powerful point-of-sales software as the retail solution is a plug-in-and-go solution. It’s ideal for small to medium sized businesses and is easy to use with high-speed operation and access – not to mention that it’s excellent value for money. SACS directly links to your Sage 50 accounting software and you can unleash the full potential of the PC version on your existing PC with our full range of PC accessories including:

Programmable keyboard

Magnetic card reader

Barcode scanner & customer display

Receipt printer

Cash drawer

We can also supply and install the SACS POS Enterprise software along with other EPOS components as well as maintain the EPOS hardware including software support.


Self-Serve Ticket Vending KIOSK

Supply, install, configure the selected KIOSK system including Coin acceptor, Credit / Debit Card processing terminals and provide support.

Customised software and hardware solution for your requirements.