FAQ’s
How can I get more information about SACS KIOSK System?
Please ring us on 020-8961-5151 (Monday – Friday | 09:30 – 17:30) to speak to one of our KIOSK representatives about your specific needs and applications. You may also request information and submit questions by completing the Information Request at the web site.
What is SACS POS?
SACS POS Enterprise is a software for the EPOS system (electronic point of sale). This software accounts for over-the-counter sales, maintain stock control, barcode label print and optionally link with Sage 50 cloud accounts for customer, supplier, nominal and bank transaction posting.
What are the advantages of SACS POS Enterprise?
SACS POS Enterprise is an efficient EPOS system which allows you to keep track of goods in stock, goods that are sold and received. It can be configured for single branch or multiple branches. Stock can also be transferred from one branch to another and head office to branch. If it is configured for multiple branch configuration, you can perform stock lookup in real time of all branches. You also have optional module SACS Gift / Loyalty card integration.
What hardware products do STAR VOIP Ltd sell?
We currently sell a variety of different hardware products including: KIOSK touch screen systems, POS printers, barcode scanners, mobile computers, computer cables, POS consumables, VOIP systems, routers & switches and computer accessories.
What services do STAR VOIP Ltd provide?
We provide consultancy services, tailor-made software solutions, training, supplying and installing hardware as well as on-going maintenance and support.
For how long has the company STAR VOIP Ltd existed?
The company was established in 2011 to provide communication solution. However later, add on point-of-sale solution with VOIP solution.
Who should use SACS POS Enterprise?
SACS POS Enterprise Point of sale system is designed in three variants namely SACS POS Enterprise -Standard, SACS POS Enterprise Pro and SACS POS Enterprise Gold.
SACS POS Enterprise Standard is suitable for single user single till system.
SACS POS Enterprise Pro is suitable for multiple users with multiple till systems at single location.
SACS POS Enterprise Gold is suitable for multiple users with multiple till systems at multiple locations.
Want to be able to easily transfer line items & detailed sales information into Sage 50 V18 to V28 of Accountant, Accountant Plus or Accounts Professional instead of just receiving summarized sales information.
Want speed and accuracy at the point of sale.
Want to be able to track and add customer information at the point of sale.
Want to be able to charge to a customer’s account and have a detailed invoice created.
Want a point-of-sale solution that works with a barcode scanner and / or a touch screen monitor.
How is SACS POS Enterprise different from my financial software?
SACS POS Enterprise was designed to close the gap between point of sale and your financial software. Our 23 years of point of sale experience has taught us that retailers want to process sales, collect customer information, maintain better inventory control and still use accounting software for ALL of their accounting needs. We developed SACS POS Enterprise to do just that! To collect the sales and customer information in a fast-paced retail environment and report automatically to the financial software for all inventory and accounting purposes.
How is SACS POS Enterprise different from other point of sale programs?
SACS POS Enterprise is the only point of sale program that reports line-item detail to all versions of Sage 50. There is no need to re-learn inventory, purchasing or any accounting functions. The quantity on hand and inventory information is in the same program that you order inventory and pay vendors from.
I am currently using another point of sale; how can I get my information into SACS POS Enterprise?
SACS POS Enterprise utilizes the inventory list from your accounting software. If you have the ability to export inventory and customers from your current point of sale, chances are it can be manipulated and imported to your accounting program.
How does SACS POS Enterprise handle inventory?
SACS POS Enterprise was created so that it does not to duplicate many of the features you are already using in your accounting software. Inventory is maintained in the same place you process purchase orders and cut vendor checks. SACS POS Enterprise will report to your accounting software what was sold, how much it cost, to whom (if you track customers) and then adjust the inventory, updates sales accounts and post tendering totals to un-deposited funds. No additional interface modules are needed.
How many point of sale stations can SACS POS Enterprise run simultaneously?
SACS POS Enterprise can operate as many Point of sale stations as your business needs.
Do I need my financial software on the same computer as SACS POS Enterprise?
SACS POS Enterprise does not need to reside on the same computer as your accounting software as long as it’s in the network system.
Can I use SACS POS Enterprise in the store and have my financial software in a different locations i.e. home office/ corporate office?
Yes, the SACS POS Enterprise senior batch transfer feature allows you to transfer complete sales information anywhere.
Will SACS POS Enterprise work with my existing hardware?
Yes, SACS POS Enterprise is compatible with most POS hardware peripherals. Please check with us before you purchase from a different source.
How do I process credit cards using SACS POS Enterprise?
You can process all major credit cards with SACS POS Enterprise / VeriFone bundle using the bank of your choice. There is no need to change your existing merchant services agreement.
Since SACS POS Enterprise shares information with my financial software, will my employees have access to my financial information?
No, your accounting software doesn’t even need to be on your Point of sale computer. SACS POS Enterprise has user-defined groups to help assist with front-end security.
Does my accountant need a copy of SACS POS Enterprise?
No, all sales information is transferred to your accounting software in detail. All he/she needs is the financial software data.
How can I get more information about SACS POS Enterprise?
Please ring us on 020-8961-5151 (Monday – Friday | 09:30 – 17:30) to speak to one of our point of sales representatives about your specific needs and applications. You may also request information and submit questions by completing the Information Request at the web site.
Who do I call for product support?
For support from SACS POS Enterprise technical staff, please ring us on 020-8961-5151 (Monday – Friday | 09:30 – 17:30). You may also submit questions online via the form on the contact page of this site. Your response will be in an e-mail as soon as your request has been dealt with by our technical staff.
Do I need to purchase another copy of SACS POS Enterprise for my other stations or locations?
SACS POS Enterprise is licensed per terminal. In each location, you may add as many Point of sale stations as your business requires for only £350.00 each. A new location / address requires a new license of SACS POS Enterprise.
Does my financial software need to be running to use SACS POS Enterprise?
No, your accounting software does not need to be open and running to operate SACS POS Enterprise.
Can I edit the transaction number in point of sale to continue the sequence begun in my accounting software?
SACS POS Enterprise enables you to select you own numbering sequence when a new file is started. If your last sequence is 100, you may start SACS POS Enterprise at 101 by changing the numbering sequence starting value to this.
What point of sale hardware do I need for SACS POS Enterprise?
SACS POS Enterprise offers a variety point of sale Hardware Solutions and is both scanner and touch screen compatible. Visit www.sacspos.co.uk or call +44(0) 20 8961 5151 directly to discuss your specific point of sale needs.
Do I need a Cash Register?
No, SACS POS Enterprise turns your computer into an efficient point of sale machine that collects sales information and updates your accounting program. A cash register is not required for these tasks although you may wish to consider purchasing one for carrying out POS tasks.
Can I add new stations or open a new location?
You may add as many stations as you need instantly, or open a new location too. Just call us for the additional license agreement and serial number.
How easy is SACS POS Enterprise to install and use?
SACS POS Enterprise is one of the easiest Point of sale systems available since it was created specifically for use with your accounting software. There is no re-learning of any new accounting features. SACS POS Enterprise is also easy to train since the operation is similar to a manual register. Scan the item, total, tender and you’re ready for the next customer in line. It’s that easy!
Can I track customer transactions?
Yes, current customers can be read from Sage 50 and new customers can be added on-the-fly at the point of sale. If it’s a cash transaction, it will be posted into Sage Line 50 as a summarized cash sale. If it’s charged to a customer account, it will post as a detailed invoice. By doing so, all sale reports by customers will be available in your accounting software.
Can I set a reminder to re-order items?
SACS POS Enterprise adjusts the quantity on hand in your accounting software. Re-ordering points may be set in your accounting software, and when the quantity falls below that point, your accounting software will remind you to re-order.
Are security levels available in the Point-of-sale system?
Yes, in SACS POS Enterprise you may set up user groups and assign security levels.
For example, a sales person may only be able to process sales, a supervisor can process sales, returns, void, change prices and clear the cash tills, and a manager can do all of the previous functions as well as exporting & important information to / from Sage 50.
Is SACS POS Inventory needed for the point of sale?
SACS Stock Master Inventory is a program to assist Sage 50 users when a physical inventory count is needed. A portable scanner collects the inventory counts and uploads them to Sage 50 so complete inventory adjustments can be made instantaneously. No need to close the store and pay overtime to count your items!